Lufthansa Group Business Services

We
rethink.

Reduce

How we simplify processes
and effectively reduce our
business partners’ workloads.

Rewire

How we drive the digitization
of our business.

Restruc­ture

How we make processes
as transparent as possible.

Reload

How we filter out new
potentials from billions of
pieces of data.

Lufthansa Group Business Services offers shared services for the entire Lufthansa Group – worldwide. As a driver of innovation across all administrative processes, we are continuously improving our performance in our core areas of Finance, Business Intelligence and Transformation, Human Resources, Procurement, and IT, as well as developing new solutions. For more efficiency. For more agility. For more future.

Our Products and Services

Shaping the future

Team Up

Procurement Services

We pool all of the Lufthansa Group’s activities pertaining to the purchase of indirect materials in collaboration with a BPO service provider. Our top priority in pooling these purchasing activities is generating savings opportunities for all of the companies in the Lufthansa Group.

Optimize

Finance Services

Our finance services cover all of the relevant processes for our business partners within the Lufthansa Group, such as purchase-to-pay, order-to-cash, and revenue accounting. Our goal is to use our centralized global platform to set new standards when it comes to compliance, punctuality, and cost efficiency.

Expertise

HR Services

We offer outstanding services and expertise in the fields of HR administration and recruitment as well as payroll and travel expense accounting for Lufthansa Group clients.

Energize

IT-Services

Our demand-driven, easy-to-use IT services and systems support the business processes of LGBS as well as the administrative processes of the Lufthansa Group – always in close cooperation with process owners and business partners. As a result, we add value and act as a qualified partner that is ready to assist you in any and all matters related to IT.

Pioneer

Business Intelligence and Transformation Services

Whether process automation, analytics, or agile working – we embrace the latest developments, make advancements to them, and develop innovative products and services for our clients. We are also available to advise you on projects, reporting, and transformation.

Our Facts and Figures

2,100

employees work for LGBS.

100,000

business trips each year for 72 different companies.

1,750,000

invoices annually.

7.000.000

liters of fuel annually for 1,500 Lufthansa Group vehicles.

44,000,000

plane tickets annually.

Our Locations

LGBS - Active across
the Globe for You

* plus an additional 135 locations worldwide
Germany

Frankfurt

Hamburg

Poland

Krakow

Austria

Vienna

USA

New York City

Mexico

Mexico City

India

Delhi

China

Hong Kong

Philippines

Manila

South Africa

Johannesburg